Virtuoso, a Seattle-based company connecting travelers to the world’s best travel advisors, needed a new and better way to engage its employees. It moved away from traditional processes for employee recognition and performance management and now uses HighGround. Michelle Rashid, director of culture and organizational development, and Marie Zervantian, director of Human Resources, talk about getting CEO buy-in, ease-of-use in the platform, adoption and increased employee engagement.
Virtuoso is a network of the best luxury travel agencies, with more than 15,200 advisors worldwide. We represent the best of the best in travel, with a portfolio of nearly 1,700 preferred partners – top hotels, cruise lines, tour operators, and more. Our advisors use their global connections to plan the most memorable experiences for their clients, from weekend getaways to dream vacations.
HighGround is a transformative employee engagement platform that helps organizations achieve peak performance. The comprehensive solution betters both the employee and manager experience by connecting and aligning organizations through employee-driven goals, continuous check-in conversations, peer-to-peer feedback, social recognition and pulse surveys.