eBook Archives - HighGround

The Expert’s Guide to Removing Ratings & Rankings

The need to eliminate annual ratings and rankings has been the recurring refrain from experts and other industry pundits for a few years now. Strong language such as “kill the performance review” is used so frequently that it’s undeniable how ineffective and dreaded the process has become. However, their removal doesn’t necessarily make the organization …

The HCM Symphony – eBook

Like a symphony, there are several movements that contribute to the orchestral experience, and so with Human Capital Management there are movements that have the led to the one overarching theme: HCM practices and technology solutions must work in concert to provide an outstanding employee and candidate experience. The movements that caused this sea change …

Feedback is Not the Enemy

Is there a chemical reason why we tend to remember bad experiences over the good ones? The short answer is yes. The brain uses approximately two-thirds of its neurons to detect negative experiences, which are then quickly stored into our long-term memory. In contrast, we must consciously have a positive experience more than 12 seconds …

Happy Employees, Happier Customers

Which came first, the chicken or the egg? Today many business leaders are relating this age-old conundrum to the relationship between their employees and customers. Is your business employee-first or customer-first? Is it possible to have happy employees with unhappy customers, and vice versa? No. But while you can’t have one without the other, choosing …

Is Your Recognition & Rewards Program Wasting Money?

We all know engaged employees are critical to your organizational culture, customer satisfaction and bottom line. Developing a meaningful and cost-effective recognition and rewards program is an important contributing factor to employee engagement, but unfortunately, traditional approaches have not kept pace with employees’ needs and hidden costs that stress your budget have become the new …

Four Ways to Jumpstart Your Professional Growth

We spend 30% of our lives at work – one-third of our human existence. For some, it’s a financial necessity. And for others who have found a way to combine what they do with what they love, it’s a passion. Many factors affect employment happiness. A work/life balance. How you’re valued and compensated. The people …

Companies That Transitioned to Agile Performance Management

It’s likely fair to say that the processes that facilitate employee performance and development are perhaps the most troubling for HR executives. Why? These processes are meant to bring out the best in your employees and serve as a strong component of your company culture. The problem here is that those employees are living, breathing …

The Ultimate Toolkit for Continuous Employee Development

A lagging approach to performance management is a reality that most companies no longer ignore. Many are actively transitioning to a real-time, continuous approach, but they’re also facing the overwhelming responsibility of restructuring how an entire organization thinks about and executes a new employee development strategy. HR is the torchbearer for this transformation and leads …

What Famous Quotes Teach Us About the Goal Pursuit Journey

Today’s workers are transient — changing companies, roles and industries often. In fact, one LinkedIn report shared that Millennials will change jobs four times in their first decade after college. As businesses struggle to achieve business goals and retain employees, the competitive advantage that a consistent, committed workforce brings to an organization is at risk. …

Continuous Employee Engagement: The Real-time Difference

The current norms of employee recognition, performance and engagement are outdated: The once-a-year performance review An annual engagement survey One-time perks such as a free lunch The annual employee anniversary or happy hour While these aren’t necessarily wrong, they need to be updated to fall in line with what people today expect from work. Everything …