Learn how Echo Logistics used HighGround to help reinforce its company values so every employee could deliver outstanding customer service.
Echo Global Logistics’ wanted its customers to have a consistent, positive experience no matter the interaction they had with the company. To achieve this, Echo implemented HighGround’s employee engagement platform to help inform and reinforce its company values so every employee could deliver outstanding customer service. Through HighGround, Echo’s employees can give peer-to-peer recognition and rewards and as a result, the logistics company can track and tie its employee engagement program to business results. Watch the video to see how Echo Global Logistics amplified its corporate culture using HighGround.