Video Archives - HighGround

Virtuoso Discusses Creating Happy Employees and Customers

Virtuoso talks about how using HighGround has fostered more meaningful feedback and created stronger connections between managers and employees. The technology also helps peers give recognition to one another in an easy, effective way. Michelle Rashid, director of culture and organizational development, and Marie Zervantian, director of Human Resources, discuss how a happy and engaged …

Virtuoso on Using HighGround to Better Engage Employees

Virtuoso, a Seattle-based company connecting travelers to the world’s best travel advisors, needed a new and better way to engage its employees. It moved away from traditional processes for employee recognition and performance management and now uses HighGround. Michelle Rashid, director of culture and organizational development, and Marie Zervantian, director of Human Resources, talk about …

Waypoint Homes CEO and COO Talk about Company Culture, Feedback & Recognition

Waypoint Homes CEO Fred Tuomi and COO Charles Young talk about company culture and why a continuous, ongoing approach to performance management and engagement works for them. Fred and Charles discuss the importance of creating a trusting environment where employees know their purpose. Using HighGround, their employees are setting goals and checking in with their managers …

Waypoint Homes on Improved Efficiency and Quality of Performance Management in HighGround

When Vice President of HR, Andrew Bartlow, joined Waypoint Homes he realized its annual review process wasn’t working. They consumed too much time and led to poor quality conversations between managers and employees. Andrew made the case internally for a continuous approach using HighGround. Through the platform, Waypoint is getting more value for less money …

Waypoint Homes Discusses Benefits of Agile Performance and Goal-Setting

The annual review process at Waypoint Homes was a cumbersome process that did little to actually improve performance. A Waypoint manager and senior HR generalist talk about how the new, agile performance process through HighGround has changed how managers and employees interact and develop. About Waypoint The new Waypoint Homes is the rising leader in …

Ernst & Young Profiles HighGround

Ernst & Young sat down with some HighGround leaders to talk about the future of work and how companies are adapting. The generational shift in the workplace has forced companies to rethink the definition of work. The emergence of Millennials as a majority voice today’s workforce means that companies have re-adjusted how everyone is managed. …

LLamasoft Discusses Transition from Annual Processes to Agile Performance Management

LLamasoft, a supply chain software and services company, greatly values innovation. However, the processes it used for performance management were anything but innovative. In fact, their annual approach had become problematic. Many times, “recency bias” affected these conversations and did little to actually improve employee performance. Craig Wigley, LLamasoft’s VP of Employee Success, talks about making …

LLamasoft and Creating a Feedback Culture

LLamasoft prides itself on being a company full of people who are nice and who actually get along. So when it came to giving critical feedback to one another, employees struggled. Craig Wigley, VP of Employee Success, knew the company needed a way for employees to give constructive feedback so they were pushing each other …

LLamasoft on Helping Employees Reach Maximum Potential

LLamasoft is a supply chain software and services company based in Ann Arbor, Michigan. With 410 employees around the world, including 250 in the United States alone, it needed a flexible way to share company values and manage employee performance. Every employee brings a unique set of skills to the organization and can maximize those …

LLamasoft Talks Innovation, Feedback and Recognition in HighGround

LLamasoft is an innovative supply chain software and services company that has a unique perspective on HR: it views humans as more than resources. So when the company decided to implement HighGround’s employee engagement and performance management platform, its leadership team knew it needed to communicate and demonstrate the change clearly. Craig Wigley, LLamasoft’s VP of …