eBook Archives - HighGround

Feedback is Not the Enemy

Is there a chemical reason why we tend to remember bad experiences over the good ones? The short answer is yes. The brain uses approximately two-thirds of its neurons to detect negative experiences, which are then quickly stored into our long-term memory. In contrast, we must consciously have a positive experience more than 12 seconds …

Happy Employees, Happier Customers

Which came first, the chicken or the egg? Today many business leaders are relating this age-old conundrum to the relationship between their employees and customers. Is your business employee-first or customer-first? Is it possible to have happy employees with unhappy customers, and vice versa? No. But while you can’t have one without the other, choosing …

Is Your Recognition & Rewards Program Wasting Money?

We all know engaged employees are critical to your organizational culture, customer satisfaction and bottom line. Developing a meaningful and cost-effective recognition and rewards program is an important contributing factor to employee engagement, but unfortunately, traditional approaches have not kept pace with employees’ needs and hidden costs that stress your budget have become the new …

Four Ways to Jumpstart Your Professional Growth

We spend 30% of our lives at work – one-third of our human existence. For some, it’s a financial necessity. And for others who have found a way to combine what they do with what they love, it’s a passion. Many factors affect employment happiness. A work/life balance. How you’re valued and compensated. The people …

Companies That Transitioned to Agile Performance Management

It’s likely fair to say that the processes that facilitate employee performance and development are perhaps the most troubling for HR executives. Why? These processes are meant to bring out the best in your employees and serve as a strong component of your company culture. The problem here is that those employees are living, breathing …

What Famous Quotes Teach Us About the Goal Pursuit Journey

Today’s workers are transient — changing companies, roles and industries often. In fact, one LinkedIn report shared that Millennials will change jobs four times in their first decade after college. As businesses struggle to achieve business goals and retain employees, the competitive advantage that a consistent, committed workforce brings to an organization is at risk. …

Continuous Employee Engagement: The Real-time Difference

The current norms of employee recognition, performance and engagement are outdated: The once-a-year performance review An annual engagement survey One-time perks such as a free lunch The annual employee anniversary or happy hour While these aren’t necessarily wrong, they need to be updated to fall in line with what people today expect from work. Everything …

Secure C-Suite Buy-in for an Employee Engagement Platform

Companies are seeking more sustainable ways to foster employee engagement, without competing for talent based on salary and benefits alone. To create a strong, cohesive company culture that is essential to talent recruitment and retention, organizations are implementing engagement technology platforms that enable real-time recognition and continuous feedback. This eBook will help you build a …